FeelingStream helps large service companies improve customer experience. We analyze your customer messages, be those emails or feedback comments. Reacting to customer opinion improves closing new sales and avoids them leaving.
Your customers stay with you,
because you have listened to them.
You can make targeted decisions analysing how customers interact with you.
Generate more profit
Loyal customers stay, generate revenue and speak good things about you.
In general, companies serve customers with first-in-first-out principle: important emails are waiting in queue. This is a risk to the company. It means business-critical issues are waiting & customer experience isn’t improving.
We in FeelingStream will help you deal with it. We solve it.
Products we’re currently working on
Our hardworking team
Chief Feeling Officer, MBA in Social Sciences in European Studies
15 years experience in sales and customer relationship management, currently Head of Customer Experience in an international commercial bank
Chief Feeling Scientist, PhD in Physics
15 years experience in business development for banking and IT industry, Big Data and machine learning expert
Chief Feeling Engineer, PhD in Physics
Long-term experience in business analytics and data intelligence, studied biophysics modeling energy transfer in heart cells
Chief Feeling AI Architect, Big Data expert
7 years background in ICT developments in mission critical systems for digital signature, contact centres, big data and machine learning
Chief Feeling Editor, MA in Communication
8 years experience in media and communications, passionate about community engagement
Üldiselt on teada, et kui inimesel on valikuvõimalus ning turul saadaolevate sarnaste teenuste tase erineb, eelistab ta oma raha kulutada seal, kus pakutakse parimat teeninduskogemust, kirjutab Feelingstream’i kaasasutaja ja konsultant Terje Ennomäe. Ikka ja jälle [...]
Another week, another teamwork task. While driving to the yet another unknown location, we had a pretty good idea this time about what’s ahead of us. Since the staff was once again very secretive about [...]
Ajujaht (Brainhunt) has already pushed our limits here and there and they already know which buttons to press, to get all these early startuppers move their bodies and make good business out an idea. This [...]
We had our first ever customer experience gathering yesterday, together with one of our partners Recommy and our first customer, Telia, was also present! It was an amazing morning full of passionate people about customer experience. [...]