With an eye for detail and the ability to execute tasks as fast as the Flash, he climbed his way up from being an intern to becoming Chief Feeling Developer at Feelingstream. Introducing Vladislav Šikirjavõi – a man of few words who shared a bit more about himself! A myth about developers? Very good programmers are...

In this week’s post we are going to look at the latest Mckinsey Report Notes from the AI Frontier: Applications and value of deep learning. Within the report they state that the use of AI could add between $3.5 and $5.8 trillion to the global economy. But, what else did they predict? How does it compare to...

I asked my teammates what they think about working at Feelingstream. This is how they answered, including my response.  Lauri Feelingstream is a great place to work as it enables to connect the Artificial Intelligence solutions with real-life problems in large contact centres. It is about improving the customer experience, making smart decisions for case...

We are glad to announce that Feelingstream success story was featured in Tehnopol’s newsletter. The original post was published here (est). Soon Tehnopol’s client Feelingstream will celebrate their 6-month anniversary of the LIVE implementation of the day when the biggest Nordic Bank Nordea Bank in Finland started to use artificial intelligence to route incoming emails....

A key question in today’s competitive world is employee happiness. It drives the business, performance, and the sales results in customer oriented companies. There is a direct relation between motivated employees and customer satisfaction. Happy employees in contact centers make the difference Firstly, as customers, we all seek for exceptional customer service. We look for...