Feelingstream started a pilot project for the Estonian Ministry of Economic Affairs and Communications in November. The aim was to analyze incoming e-mails in various inboxes and establish the most common themes and emotions. The results are now in and they’re somewhat surprising. The Ministry receives as many as 50 e-mails a day. 24% of...

Feelingstream was one of the winners at VUNK accelerator program 2015. They’ve been working on their solution focusing on helping large service companies improve their customer experience. CEO & founder Terje Ennomäe shares her lessons for the past year. Tell us about the inspiration for Feelingstream, from idea to realization? I have been working for customer service area more...

So far, Ajujaht had given us task related to investment, team building & marketing. We knew that the time will also come to sell the product. We were right – it was about sales. The task Find a customer, who is ready to say it out loud and also will start using our product. Corporate...

We are participating at Ajujaht (or Brainhunt if translated directly to English), the largest business idea competition in Estonia. Last time we got great news that we have been selected to the final TOP7 teams. What it means for us, is constant filming, task fulfilling and working on our products with all the mentors we...

I had a problem with my new internet and mobile service provider. I got the first bill and couldn’t believe the amount it stated. Additionally, I noticed that the package I had bought didn’t fit my needs. For example, I didn’t need the reminder about used limits, or an automatic service at all. I was...