Conversational analytics that turn every customer interaction into insight.
Feelingstream analyses calls, chat, and email to help you improve service quality, boost sales, and increase operational efficiency. The multilingual platform transcribes and understands every interaction, then surfaces the trends, risks, and opportunities hidden in your customer conversations.
Trusted across insurance, banking, telecom, utilities & logistics
One platform, every conversation
From transcription to quality scoring, Feelingstream analyses what your customers are actually saying — at scale. Each capability works on its own or together as one connected platform, so teams in insurance, banking, telecom, utilities, and logistics can act on evidence rather than guesswork.
Automatic speech-to-text
Multilingual transcription powered by proprietary ASR models.
Automatic summaries
AI-generated call summaries that cut after-call work.
Automatic quality score
AI-powered quality assurance on every conversation.
Sales monitoring
Real-time analysis of your sales conversations.
Agent assist
Live guidance for agents during customer interactions.
Knowledge base agent
AI-powered retrieval that surfaces the right answer, fast.
See Feelingstream on your data
Book a demo and we'll show you what your customer conversations reveal. We'll walk through your use cases, languages, and data-security requirements, using examples close to your own.