Beyond words in sales performance
Discover quality sales leads, increase conversion rates, and improve performance. Feelingstream gives your sales team a complete overview across every offer, agent, and channel — with custom reports on real-time data.
Boost your sales with
AI-detected sales leads
Interactions are classified by sales potential with AI, so you can follow up on every high-scoring lead.
Sales lead notifications
Receive notifications and set up an immediate response when high-potential leads come in.
Monitor and analyse sales scripting
See where agents follow sales scripts, test different approaches, and change the ones that do not lead to sales.
Keyword usage and sentiment
Learn what customers say about your prices, offers, and competitors — and analyse their sentiment to adjust your approach.
What you gain
- Close 2× more sales with targeted coaching
- Detect the real pain points across your sales process and coach agents where it matters.
- Enhance upselling
- Find out how effective your scripts are — whether agents follow them and whether customers understand the offer — and tweak as needed.
- More focused sales training
- Spend time, money, and resources training agents in the approaches that actually work.
- Know your competitors
- Learn about competitors from your customers' perspective and improve your sales arguments.
- 01
Say you want to improve your sales process. Your first step is to investigate how different offers are sold by all agents across all channels using dedicated search queries.
- 02
Once you have found the relevant interactions, detect how sales scripts are being followed across the team.
- 03
The overview tells you immediately where the sales process is weakest. Use it to provide targeted sales training to your agents.
- 04
Save your searches to monitor the impact of your latest sales training, day by day.
See how Feelingstream drives sales
Book a demo and we'll show you what your customer conversations reveal.